Family Auto PA 18330

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Marcus

From the moment I walked into Family Auto, I was reminded that true service is not just about fixing cars, but about caring for people. This most recent visit, my fourth time coming here, truly sealed my trust and loyalty for life. I came in for a wheel bearing and wheel hub replacement, and Alex executed and delivered nothing short of perfect service. Alex’s professionalism, focus, and technical skill were evident from start to finish. He approached the job with precision, efficiency, and pride in his work. Everything was done clean, fast, and most importantly, correctly. You can tell Alex is one of those young, ambitious, and talented individuals who genuinely cares about doing things the right way, not the easy way. His determination and drive are rare, and it shows in the quality of his work. Watching him and the rest of the team in the back work together with such confidence and coordination gave me complete peace of mind. My car wasn’t just being repaired……it was being respected. Equally important to this experience is Brian. From the very first day I ever stepped into Family Auto, Brian has always been a welcoming presence—honest, kind-hearted, and genuine. He treats people like family, not transactions. This time, however, Brian created what I can only describe as a miracle in my life. I didn’t know what I was walking into that day, and he didn’t know how far that moment would take me, but it changed more than just my situation….it changed my perspective. I can’t say exactly what Brian did for me, because what was meant for me is meant for me. But what I can say is that his actions came from a place of compassion, integrity, and humanity. In a world where so many people look for reasons to turn others away, Brian looked for a way to help. That kind of character is rare and unforgettable. It’s the kind of thing that stays with you long after you leave the shop. What truly separates Family Auto from other places is that their service goes far beyond the specific repair you came in for. Whether it’s mechanical work, guidance, or simply being treated with dignity, they give you more than you expect. The atmosphere here is welcoming, honest, and filled with people who deserve every ounce of success that comes their way. Meeting more of the team this time around only reinforced my respect for this place. The fellas in the back are young, motivated, and highly skilled, working with a level of automation, speed, and precision that reflects both talent and strong leadership. They take pride in their craft, and it shows in every detail of the work they do. Once again, I will always come back to Family Auto for any needs I have. Not just because they do excellent work, but because they are honest, loving, and deserving people…..some of the best I’ve ever met. If you’re looking for service you can trust, people who truly care, and work that’s done right the first time, please come to this place. You won’t just leave with a repaired vehicle….you’ll leave with peace of mind.

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Dave's Unbranded

I stopped by there today for some information. I didn't expect much but just a small hint about what I needed to do. But the owner was great, he took the time out of his very busy schedule and gave me a nice 10-minute long conversation about how to best proceed with my vehicle. I really appreciate it and I needed that to help me make the right decision. Thank you from one business owner to another.

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Rene Jimenez

I do not recommend this place. I went to change the oil and they didn't get all the oil out of the engine. They left 3 quarters oil in the engine. and they fill it with 8 quarters above the 3 quarters the they left on engine. Right now I don't know if the motor or engine works. This happened October 26. They charge me $147 just to damage my engine.