Advance Auto Parts PA 15135

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Steven Kotchman

Walked into the store and met with immediate attitude from the one employee. Was not helpful at all, left directly after and went to autozone. A lot better experience there.

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Teka Eberhardt

If it was at all to do negative starts I would. I went in this morning said good morning this man was the dryest person I have ever encountered in this store. I said I was looking for a garage door opener battery, he nodded and said they are on the display under the other register. I then said I do not know what type of batter to get, he then said I don't know either and kept leaning against his register doing nothing. It was like I was bothering him and he was irritated that I was even in the store. I have always had the employees assist me but today not at all. Needless to say I left I will go where I can get help and be appreciated where I'm spending my money.

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Jenn

Went to return an item that wasn’t working as it should. It was 6pm. The man at the register refuses to give me a refund even though I had my receipt and the item was in working condition. He wanted to give me a gift card because it wasn’t purchased at that location.. i told him I didn’t want a gift card and the location shouldn’t matter. I paid cash. He told me he didn’t have $45 in the register to give me a refund. Personally I think the person didn’t want to deal with me because of other reasons, such as the skin color of the person I was with. I wouldn’t advise anyone to use the place in you are pale skinned.