Advance Auto Parts PA 17319

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Dale Arnold

I needed a Harley Davidson Battery.....they had the exact one I needed obviously not a harley battery but exact size, length bc you know how some motorcycle batteries are a tight fit..... I found one to my liking w/the same CCA...I brought it home and installed the new battery and the Harley started right up!!!!!!!

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Jason

Went there after my car died. While talking to chatgpt it advised me that it could be a volatge issue. I used the obd reader and got a code indicating a transmission code. Chatgpt advises to have a battery load test done. The man behind the counter litteraly refused. He mocked chatgpt saying Ai is always wrong. Even when i read the diagnoses to him and how its related he still refused. "ive been doing this along time" its not the battery. Its your transmission. You will need a new one. This went on for litteraly 10 minutes until i left out of sheer exhaustion. Fast forward. Its been 5 weeks. I have been trying to borrow money and save for a transmission while also paying 270 a week for a rental. Drumm rolll..... it was the transmission control module was re initializing due to a drop in power under load. 1100 for this rental and a much less expensive repair. The amount of time, money and energy i could have saved if my arrogant just did his job. Once i find his name ill taking this higher. Im not letting this go. Im genuinely pissed

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Brianopolis

I bought an air filter online and requested curbside pickup. When I got to the store the person on the phone said they didn't have the curbside pickup. Then I was put on hold for a few minutes and when he came back he asked if it was me that was parked in front of the store. I said yes, and then he said hold on a minute. Then he came outside without the filter, which is tiny and weighs nothing, and he asked me to show my ID and the email confirming, which I did. I thought this was really odd because he didn't bring the part out and then went back in and took a few more minutes to bring it out. I'm giving four stars only because it seems that the employees aren't being trained correctly. I actually had to download the app in order to make this purchase and I came here instead of Walmart because of the curbside. I don't want to say anything bad about the store or their employees, because I'm sure they do a great job. And the gentleman who served me was kind, if uninformed. I think maybe they need train staff on correct protocol so they don't give the wrong information to customers.