O'Reilly Auto Parts RI 02909

i

ian builds

Negative stars this location sucks! I am a very loyal customer at the swansea ma location whos helpful employee bill informed me the part i needed was at this location.. i can see by other recent reviews that my experience at 80 manton ave Providence ri is the norm.. how can you work in auto parts retail and not speak English? I called multiple times to check the part availability while a friendwas on his way there (I've had bad experiences in the past in other Providence locations with inaccurate posted inventory which happens no big deal).. i got the same woman answering: "un momentíco plee no habla" and put me on hold immediately.. I did this twice while my friend was on his way there each time I was on hold more than 10 mins. When my friend got there he informed me there were no customers and he sat in the lot while I called once more.. it rang for a long time while my friend watched this woman playing with her phone and talking using very provocative body language talking to Fabian (presumably the shift manager) with no customers in the store.. when she finally answered not to my surprise she said "un momentíco plee no habla" im like part nombre es dos sies... click! on hold again. I have never had such a poor experience with any store ever this is unacceptable . My friend went to the autozone nearby in cranston where they had the part in stock for 16$ more well worth it for english speaking helpful employees..

L

Leo Mills

Only 2 out of the 5 workers there spoke English. And one of which smelt god awful. Do not go there

N

Nate Plante

Visited this location because the one I usually go to didn't have the part I needed. After waiting in line over 15min and being cut in front of at one point. I was told I had to wait even longer, as the woman behind the counter didn't speak English. Seriously?!