MVP Impound & Towing, LLC OH 43232

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Edimar Pertile

They are the worst. I got a call from them saying they had another vehicle on the back of the truck they would have to unload before coming to my location. I waited for another 2 hours, and they never came until the service was canceled. Unprofessional.

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Audyance Brown

I called to ask a simple question and the guy was very rude and hung up on me..thats not good business. Poor customer service ??

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Jocelyn Hinton

Extremely unprofessional , hung up on me twice and I was asking if my car was on their lot. Off rip just said the car wasn't there and kept asking when did it get impounded. Be more professional. Then when I asked for someone else, I got hung up on. I call back, left a vm, and called again and basically same interaction and got hung up on. DO BETTER ! Edit: instead of the company calling me back I got a reply on Google reviews that was even more unprofessional and irate. I never said that you guys could "make" my car be anywhere but the situation was handled and still being handled poorly. Maybe this is a family owned spot but calling potential customers dummy instead of simply calling back when I gave my number via voicemail is another example why I would never call this company for my current or future vehicles if needed. Do some customer service training or something. Update : this company did text my number soon after my edit and continued to handle this situation with no professionalism. Tried to speak on my situation and knows nothing about such. If they were on BBB, I swear I would report them. I posted the screenshot of the text in another review. Seriously DO NOT GO HERE they don't deserve to be in business.