Protech Autocare OH 45245

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The American Hiker 96

Purchased my own tires and made a appointment to get them installed. Called 2 days before to confirm appointment since we were leaving on a trip shortly after. Said yes you’re on the schedule. The day before near closing time protech called me asking what tires I wanted to purchase? Confused I told them I bought own quality name brand tires which I confirmed to them 2 times. They said they won’t install customer supplied parts not even a headlight bulb. My guess is they just want a large markup on tires. I’ll say again I confirmed the details 2 times on 2 separate phone calls. They wasted my time leaving me no time to get my tires installed at another shop that communicates better. Protech might be a good shop but they wasted my time and gave me the run around. Will not return.

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Athena Shepherd

Bought my car from Wyler & only had it serviced there for the first two years Ive had it as they offered free oil changes. After that was up, I brought my car here for the next oil change. They discovered my under engine shield was missing most of the hardware and was just kind of wedged up there. I hadn't hit or run over anything to sustain this damage, suspected mishandling from previous shop. Ive had protech handle the replacement shield, and returned a month later for more work that my car needed. Their pricing aligns with market value and theyre sweet people. I appreciate that they show pictures with the inspection so you know theyre not BSing you with problems that are found.

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J L Reser

Inventive solution to find starting problem as a simple FREE FUSE missed by one other repair shop and one estimated repair of $3,600 computer replacement. ONLY CHARGED minimum diagnostic. Waited late for us to pick up car — even though he said he would not. He protected our car until we arrived. GREAT BUSINESS AT ProTech.