On The Road Again Auto Sales PA 18436

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Kaylie Miller

Sally at On the Road Again went absolutely above and beyond by helping us resolve a tax issue months after the initial purchase of our vehicle. She was an absolute gift of experience and wisdom and told us exactly what we needed to do. Would absolutely recommend this business and will certainly use them again!

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Tyler Kleinle

For over a decade, I avoided buying a car from a dealer on the basis most were over priced with a high pressure sales environment. That's until On The Road Again happened to have a specific car model I was looing for. It was in great shape with low miles and at a great price. There was never any pressure or "puffing" to get me to purchase the car. Everyone from the owner to the receptionist were incredibly friendly. I felt less like I was at a car dealership and more like I was visit some relatives. If you're looking to buy a decent used car at a reasonable price, give this place a look. You can even see all of the cars they have for sale on their website.

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Karina Velasco

We recently had an overall pleasant experience with this dealership, including their titling service. From the beginning, Donna and Sally in the office were absolutely wonderful, kind, helpful, and always willing to go the extra mile. We had an issue with a title, and they were incredibly on top of it, helping us in a way we truly didn’t expect. We’re so grateful for their dedication and support. While dealing with the title situation, we also came across a truck we really liked. Although we couldn’t afford it right away, after some negotiations, we agreed on a price of $7,000, which we were happy with. We didn’t have the full amount upfront, but Donna was generous enough to allow us to hold the truck until we came up with the rest. That process took about a month, and we appreciated how accommodating and understanding everyone was. We picked up the truck last Friday, and everything seemed to be going well. Until about five days later, when the truck stopped running. Unfortunately, my husband and I haven’t had the best luck with vehicles, so we were hopeful that the dealership would work with us, especially since we’d only owned the truck for six days. To their credit, they were courteous and came out to check the truck. They discovered the fuel pump had gone bad, got it running temporarily, and drove it back to the dealership for repairs. While we were thankful for how quickly they got the truck back up and running, we were disappointed to be charged for the cost of parts and labor. Given how soon the breakdown occurred, it felt like an issue that should have been addressed before the sale. That part of the experience left a bad taste in our mouth. It’s hard not to leave a full 5-star review because Donna and Sally truly treated us with kindness and professionalism. But we don’t feel it was fair to be charged for a repair on a vehicle we’d only had for less than a week. We’re still very grateful for the help we received, but that final part of the experience unfortunately brought down what had otherwise been a great interaction.