Firestone Complete Auto Care MD 21236

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Bidhan Chunara

My first time visit to this store I met Dustin he was very professional and very cooperative with my cars needs and repairs. I just went to change my tires and but ended up with changing with brake pads rotter and brake fluid because of the Dustin reference even he look out on pricing as well. It was great pleasure do business with Dustin. DUSTIN IS GREAT ABOVE AND BEYOND in matter of customer care. Thank you.

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Rob Seeley

very fast oil change I was not asked about filters or other add ons price was great considering mail in rebate team was pleasant and access was easy. will for sure be coming back, I like the appointment scheduling the most.

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Erin Nelson

Typically, I schedule to have my fleet vehicle serviced here. Lately, regular maintenance or for the check engine light. The last 3x the vehicle has been here, it takes them over 4 days to look at the vehicle. There is always some excuse as to why it takes so long. The first time, it was a system outage that lasted two days. The second time the technician was splitting his time between my vehicle and the others when my vehicle had been there for over 12 days. Most recently, they accepted the vehicle and a week later informed the fleet company that their technician was just back from vacation. The only reason the vehicle is even back at the shop is because they wont issue a refund on their mistake so we can take the vehicle to a more expeditious shop. We have to have it repaired by them. The fleet company is removing them from our approved list of vendors. Unless you are getting tires, this is not where to take your vehicle for repairs.