Batteries Plus OH 45251

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John Thomaston

they are a certified Samsung phone authorized repair store the service was great several ppl in the store at the time of my preset appointment made online the night before while servicing a customer in front of me the service tech made sure to great me and ask if i had an appointment i said yes and he politely told he would be right with me shortly .... then when it was my turn he took the time to find out what i thought was the problem and explained he would check it and right there in front of me he did just that ... he then verified the model etc told me it would be a second came back with the needed part in a sealed antistatic bag told me it would take an hour or two ... my appointment was at 10 (i was about 10 minutes late) told him i would be back at 1 when i returned the phone was ready he showed me it was fast charging and that was it the following morning i woke to a dead phone it stopped charging...i put the phone on my wireless charger and charged it before heading back to the store when i got there i told the service person what happened and in front of me he cracked the phone open and checked he told me he needed an hour to check it out so i left came back after an hour and a half and he was done told me the charger port was bad and he replaced it and that was at no charge to me since then a week and a half now the phone is like brand new fast charges from 20% to 100% in a little over 45 minutes i highly recommend batteries plus great service and was less then the deductible on the phone insurance they had the parts on hand no waiting and were able to repair it both days in a little over an hour so if you want to save money have a quick turn around hours instead of weeks and a great warranty if it fails this is the place to go everything stated is fact jt

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Rachel Pfefferle

Chris went above and beyond to find my difficult battery. Fast service to have it delivered and quick and easy install. Thank you so much. Honest and kind service!

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African Jamaican

A person at tmoble recommend me to this store. I went in Because my phone was messed up. And oh LORD that the best customer service I ever had in 45year. Wow those 3 men should train other on customer setvicr. My phone was fixed and I left there happy for their knowledge and patience.