WM - Warren County Hauling & Transfer Station PA 16340

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n3ywt

They expect us to pay for services they don't give us. The driver has an excuse every time he is supposed to pick it up. Garbage has not been picked up but driver said he pick up and as you can see the same garbage has been there for weeks. When I call to complain they either hang up on you or just give excuses to why the driver didn't get it or in my case it went from he picked it up to it wasn't assessable that day all in one conversation

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Tim Wade

I do not recommend WM for your residential/small business garbage service. Ever since WM took over our previous locally owned company, it has gone down hill. The customer service is the worst! If you can even get through to a real person, don't hang up without resolution as they will tell you they will call back in 15 minutes and 15 days later you still won't hear from them. It's almost Feb and our dumpster hasn't been emptied since Oct. And yes, we have paid our bill, reluctantly. To top it off, our bill jumped $30 the start of the year. Every representative that I have sooke to so far has lacked empathy and sympathy. They are just there for a paycheck and don't care about their employer screwing over the customer. They are collecting their money but we aren't receiving the service.

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Todd G.

Ordered residential service, WM said first service would be 1/7. Charged me for service and tote. No tote delivered, truck just came and went. Online CS in India unhelpful and makes claims vastly different from what WM's emails stated.