Teays Valley Import & Domestic WV 25526

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Rhino

Excellent shop. Very reasonable prices. Everyone is attentive, helpful, and knowledgeable. Received a quote very quickly and a detailed invoice by text. Kept me updated throughout the day while things were being worked on and even sent pictures. Couldn't ask for more.

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Garrett Safford

I am writing this review against Teays Valley Import and Domestic Auto Shop regarding improper business practices, fraudulent representation of repairs, and a potentially unlawful state inspection. On a past visit, I was charged $50.00 for a fog light repair. However, the fog light was not repaired. I was told that it had been “temporarily fixed” in order to issue my state inspection sticker. Despite this claim, the fog light remains unrepaired. After realizing the repair had not actually been completed, I made attempts to resolve the issue. I called the shop several days ago seeking assistance, but no solution was offered. I then went to the shop in person to respectfully request that they either complete the repair or allow me to pay only for the necessary part since I had already been charged for labor according to the invoice. During this visit, I was treated in a disrespectful and unprofessional manner by the son of the owner. He accused us of lying and dismissed our concerns. The shop has refused to issue a refund for services that were charged but not completed. Additionally, I am deeply concerned that issuing a state inspection sticker for a vehicle with an unrepaired fog light may violate West Virginia Code §17C-16-7. If the vehicle did not fully meet inspection requirements at the time the sticker was issued, this may constitute fraud under West Virginia law. I would not recommend this dishonorable shop to anyone given it is hard to find honor amongst society in modern times. There are those who keep honor instead of having a veil up and demonstrating the "act" of it. There are other auto shops that would not treat their customers like this. thank you! Bests, G.

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Brenda McClelland

I should have done this sooner. Bad winter for me. I went after storm to ask to check out odd movement. Also side mirror later, fell off my car. 25 yrs old. This old granny went on her own and they drove me home . First time.husband couldn't handle this for me. Fixed mirror perfect my second time issue. Super nice and kind. Hard workers I will always use them. You can truly. Trust the craft they love to love your car.