Firestone Complete Auto Care MD 21237

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markeedia rhodes

I had a great experience at Firestone thanks to Satarian. He handled my oil change and was honestly one of the most helpful and professional techs I’ve dealt with in a long time. He applied my discount without any hassle, didn’t overcharge me, and didn’t pressure me into services I didn’t need—which has not always been my experience elsewhere. I actually thought my appointment was at 11 and showed up early, but it turned out it was scheduled for 12. Even so, Satarian had my car pulled in and started by 11 anyway. He clearly explained how long it would take, how many customers were ahead of me, and kept the communication honest and upfront the whole time. Professional, respectful, and transparent. This is the kind of service that makes you want to come back. Definitely ask for Satarian.

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Tranise Foster

Firestone was AMAZING!! They fixed my car and made sure I was safe and well taken care of. They were extremely patient and Satarian was the absolute best. He worked efficiently and was super kind and helpful. Truly appreciate them making sure I was good an safe.

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Julia White

Andre was so great to us! We got a flat on 12/23 - we were waiting for a tow for quite some time on 95. I called the Firestone in Rosedale to see if they had the tire size we needed and if they would be able to service our car that night. The system showed they had one tire in our size and Andre went to confirm in the inventory. Even though it was close to closing two days before Christmas, Andre told me they would make sure to get the new tire on for us! Upon arriving (right at closing!) Andre and Will were both helpful, professional, efficient and kind. They got the new tire on, getting us back on the road quickly!