Carzlane MD 21076

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Daniel Miller

I went to Carzlane to look at a 2018 Ford Explorer. When I arrived everyone treated me with respect, however there were several things I was not happy with. 1. They tried to sell me a car I did not want, and tried to push me into that vehicle multiple times. 2. I ended up buying the Explorer for $15,000 cash. I get 3 miles from the dealership and I get a TPMS light. 3. 1 day later I get a check engine light for an O2 sensor. 4. They did not change the oil, or fill the car with gasoline as promised. 5. The Sway Bar is cracked in the passenger side, and the end links are pretty much gone 6. The vehicle stutters on acceleration 7. The serpentine belt and tensioner was shot. At the end of the day I did buy the car as is, however it’s a good practice to let a customer know all the issues the car has when you sell it to them. I was very unhappy with this experience.

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Oliver Ellis

Buying a car from this dealership was a smooth and pleasant experience. The staff was professional, patient, and knowledgeable about all the models. They explained the features and financing clearly, making it easy to make a confident choice. The car was clean, well-maintained, and ready on schedule. Highly recommend this dealer for a stress-free purchase. ?

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Spencer Lovely

Nay my sales person and his mangers was very helpful and helped and even stayed late to help me get off the lot with my new 2015 jeep grand Cherokee. Best service and even made my time there fun and entertaining!! I definitely recommend nay for anyone looking for a car!!