Goode Towing & Recovery 76542

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Fredrick Smith

Mike was very helpful. Changed my tire in the rain and put air in the spare tire because it was flat. Called me when he could not find my direct location. Very helpful! Would recommend him to anyone needing his service.

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Sherri Mcleod

My name is Omar and I wanna start by saying Mike with Goode towing does great work and is very knowledgeable. He was quick picking up my vehicle and even helped me figure out how to get the thing started haha. Thanx for all your hard work great spot good prices check them out.

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Rhonda Brown

I had a flat and called the insurance for roadside assistance. The driver was great and very professional. He changed the tire quickly and ensured my car was driving safe. I would recommend them to everyone who need towing service.

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Sara Rollins

DO NOT USE THIS COMPANY!!!!!!! I had to call my insurance for my flat tire the man arrives on scene and ask for the lock for the tires I handed it to him then he ask for another lock key which my vehicle doesn't need needless to say after 3 minutes of being there he got in his truck and lifted he was very rude and mean to mean . After he drives off I call the office the lady that answered the phone was rude as well and hung up on me so I called back and the othe rlady also hung up on me . I then called my insurance and reported them all my insurance was not to happy to hear that there customer was treated so poorly but thanks to them they sent out another tow company and they had it changed in 10 minutes . WOLFMAN TOWNING SUCKS

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Mark Eby

I was looking all over the Austin area to move my 40 foot motorhome to an engine shop. Some tow companies were over priced, some didn't have the right equipment or knowledge, and some were both. Goode Towing is beyond exceptional. Michael showed up on time with the right equipment and without any question knew his craft. Zip zap, he was gentle with my Coach and after hook up we smoothly drove from Jarrell arriving at Cummins in Austin 52 minutes later. Some questions arose to which insurance company was paying the invoice but Amanda at the office was so cooperate and delightful to work with even though it was her day off and that issue was resolved quickly. I just can't give enough praise to these folks. Spectacular!

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Misty Wilcox

1st: The guys that arrived were very helpful, genuine, & understanding! I was sad from the car situation but they made the ride home amazing!! I was very welcomed & this towing company is very trustworthy & professional!!

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Call Me Blac Phoenix

The only tow company I will ever use....they were extremely careful and precise on getting our vehicle towed twice! We have wider tires so I was really surprised they were able to get it up there with no issues.... very professional 👏

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Jose Perez

Very unprofessional. Waited 7 hours for a wrecker for them to tell me that they could not do the job. Wanted to get second wrecker for a TWO MILE TOW. Would not recommend to ANYONE

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Isyk Stingel

Super polite driver changed my tire put on my donut and I was on my way 10-10!!!!

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caitlin lange

As of now, I’m having issues with my vehicle that a mechanic has confirmed is due to improper towing. Waiting for my insurance company to send an agent to confirm. However, I had a gentleman call regarding this issue as they own Wolfmans towing. He had to ask me the name of person who towed my car and the color of the tow truck. He never asked for details, just tried to tell me that the issue was unrelated to towing. While trying to explain the differences of how unrelated Parking and Reversing were, not sure why, he then laughed and said I didn’t know at all what he was talking about. I’m not sure how he intended that to sound, but it was very unprofessional. I understand this situation isn’t pleasant as we try to figure out who is at fault. I can definitely say it wasn’t handled correctly with proper etiquette as it should have been.

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Kappy Smith

Used them a year ago and gave 5 stars. Used them again 10/24/21 and I'd give em 10 stars. Ray was super nice, helpful, courteous, and really had a great demeanor overall. He asked us why our vehicle wasn't running, and offered to jump it for us since his truck had more power than anything we would've had on hand. He dropped the vehicle right where we wanted it. Provided us w some other helpful info (cant rem what it was). I offered him a tip and he declined it in exchange for letting his office know I appreciated his services. Wasn't that cool!? I really should have called them already. Should do so today! Oops. Overall, delightful customer experience provided.

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Alanna Powell

Rick was amazing!!! I was so worked up and overwhelmed with my little one with me and i was locked out he was so calming and worked so fast! I would recommend this company to everyone because of him!

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Edward Garcia

My truck broke down and they were on the job quickly and professionally these guys top notch i was 100% satisfied delivered safely at dealer for repairs

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Janea Stephen

These folks are true God fearing Christians who know what friendship and community is truly about. They have gone above and beyond for my husband's family and for the community in which they reside. Their contributions to the community are welcomed and appreciated. They ain't half bad at pulling folks out of a sticky situation either. 🤗 They help my husband and I move our home off the side of the road where the towing company we hired previously dropped it and left.Thank yall for all you do! Mrs. Michael Rich

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Dale Paulus

The driver, who I did not catch his name unfortunately, using the light med@iuM$ truck, did an excellent job getting my car on the truck, eve though my car's rear wheels were locked up. The truck, inside and out, was very clean. The driver was very friendly and that made the whole experience a win-win for me. Good Job!

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Sawyer Grant

Goode towing impounded my vehicle wile I was on military orders. The vehicle was reported stolen, they were 2 days away from sending it to auction. After calling them numerous times they said I need to pay the invoice of the vehicle that was impounded because it was stolen. I ended up paying over $2,000 out of my own pocket to get my vehicle back. I will never use them agin nor do I recommend them to anyone. Their customer service was trash and would not let me speak to the owner. I do not want to see this company to succeed. It is obvious the scam service members for money, due to how nice of equipment they have. If I could I would give them no star. I would recommend unlimited towing more than goose towing.

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Charlie Younger

Rick was awesome, definitely helps having a cool and funny driver when your car isn’t working. Never thought I’d leave a review on a towing company but this warrants one

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Ronelle Byrd

Had the most amazing experience this evening with 2 of the tow truck drivers. Jonathan was amazing he was nice friendly and got the job done with the help of Nathan. It was a tricky tow because my stirring box broke but these guys were amazing I couldn't have asked for better help. Witnessed how inconsiderate people are towards tow truck driver and their safety its horrible. I praise these guys for a job well done. Thank you so much.

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Caren Mason

We had a great experience with this company!! Our car quit on us at the Killeen airport and they were out to get us quickly and got us home fast. The gentleman who responded was very kind and polite and made good conversation the whole way home. And I was extremely happy with the price! Will use them again if it's ever needed for sure!!

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Colleen Alani

If I could rate this company with a million stars I would! Goode Towing went above and beyond with their tow service. Our semi truck broke down in the middle of nowhere on a hill and Michael came to help us get towed. He was very professional, patient, kind, and hard working. He tripled checked that our truck was connected okay and hooked on properly before taking off. He even drove us to a hotel and made sure we got a clean room before leaving. Michael deserves employee of the year, his service was amazing during a stressful time! I really appreciate the wonderful service of Goode towing and I recommend this company to anyone needing a semi truck, car, or bus tow in Texas.

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Mallory Rasmussen

Michael was great! We have a semi truck that parks on our land. He got stuck in the yard after a week of rain and Michael came out to get him out. He was quick and considerate of our property. Also, this was on Thanksgiving Day and the only company we could find to help our guy out. We appreciate you guys and give a special thanks to Michael.

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Alvin Davis

Excellent service and good prices. My vehicle was sitting 4yrs Nathan pulled up in a big rig which shocked me and also shows the pride they have. Very professional and friendly I'll make sure to keep them in mind

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Elaine VanZytveld

Excellent customer service, very polite and knowledgeable tow drivers. We had a large 44' motorhome plus a full size pickup that broke down. They arrived promptly to tow them and did so with no damage. We also felt the bill was very reasonably priced. We were thrilled!!!

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Shaquita Demery-Johnson

CHAD is AWESOME. He has amazing customer service skills. He even keeps M&Ms and baby toys in the back of his truck for kids and gave my 8 month old a toy lol. He was able to help my husband and I out with our car battery and was so knowledgeable and positive! He helped us out even when we got to the repair shop. Great customer service.

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Hector “hsilver” Vides

Great customer service from Amanda the dispatcher to the driver Rick they were wonderful and very helpful. Will recommend them 100%

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Carol Poole

Chad Robinson just came to our rescue out on highway 6 outside of Waco, and he was awesome! He tried to help start the truck before loading it up, and then tried again when we got it to the house. He got to our location half an hour earlier than we expected and he was just generally very happy and helpful the whole time. Even the dispatcher was amazingly sweet and put me and my friend at ease, despite a very stressful and overwhelming situation.

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J B

Had to use their services this morning as I was having car problems on my way to work in Gatesville. The operator that recovered my vehicle was very nice and professional. I hope I will not have to be towed again in the future but if I do they will have my business. Great job!!

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Brett F

New to the area, and the first time we’ve had to use towing service out here. Such a reasonable price! When I called, the lady that answered was nice and answered all my questions, gave me all details and extra price information, all with no attitude! The gentlemen, David Jr, was awesome as well! Exact same attitude as the lady, no attitude, nice and even had a laugh with us! Great experience, I hope y’all have the same!

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ShonKris Stevenson

I wish I could give no stars... the worst experience ever ROSE GOODE is rude, disrespectful and unprofessional and she HUNG UP the phone while we was talking to my husband company to try and resolve the issues of getting the vehicle back. The representative from my husband company as well as us was shocked that this is how they conducted business. I guess since she is the sister of the owner she feels like she don’t have to be respectful and professional. Will definitely be following up on this matter, just unprofessional. I hope the next time she is somewhere and receive the type of service she just gave she reflects back on how she treats customers who comes to her brothers business.

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Jason

Shout out to Wolfmans towing, 2nd time in 2 months they have had to tow my truck, on time and professional all the way both times.