Leon's Wrecker Service 76543

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Starspirit 76

This company works with Century Oaks Apartments. This sorry excuse for a business attempted to tow my vehicle but a neighbor stopped them. They dropped my car and left it sticking out halfway out of my assigned parking spot. I confronted the company to ask them why would try to tow my car that had a visible parking sticker. They refused to look in to it unless I had proof it was them. GTFO! Common sense would tell you that they were the ones who attempted the tow but since a neighbor saw the whole thing they stopped the tow. This company will find any reason to tow your car. Watch out!

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Kenzy Michelle

So, I have actually had my car towed by this company before about a year & a half ago. When I called the employees were rude and did not like to answer questions but I did make a mistake with my parking, paid my fees, and was even shown a picture by the lady who works/worked there at the time of my parking violation. I would like to start out by saying I am not a disrespectful nor rude person, I was also not drunk or under the influence. I had my car towed tonight sometime after 12 am from the side lot by the gateway food mart off elms in the same plaza as hangover. I called to ensure Leon’s towed and they did answer. I proceeded to ask why it was towed, and they explained that my car was approximately 4 feet over the property line. I asked if there was a way to look up the property line so I could ensure myself and I was given the Bell CAD website, which does not show you any property lines. I then asked if they knew the property owners name but the man I spoke to proceeded to say “you know we aren’t going to help you right?” Over the phone. I explained I didn’t need help but I wanted to ensure my car was not illegally towed. And he just said it wasn’t, as well as, “well do you want me to get you a lawyer too?” I also explained that I would not take a towing company’s word for it, as they have a vested business interest in towing anybody’s car. I then hung up and went to get my car. I also called KPD’s non-emergency line and spoke with officer Smith, and he had no issues with trying to help me find the correct property lines or where to go to retrieve that information. When I arrived to Leon’s I was crossing the walkway and one of the men were driving fast past the gate where they store the vehicles and barely missed hitting me with his tow truck (there were at least 5 witnesses). I then had to wait 15 minutes outside for them to open the window even after they already entered the building. I then proceeded to ask for photo evidence of my car (I know they take photos before towing and have been shown photos before). Calvin Velo, the cashier who serviced me and answered the phone, said I had to take my own photos before I paid the full $337.54 to retrieve my vehicle, which is actually against TDLR towing and VSF laws. I am actively filing a TDLR complaint and requesting a hearing. I urge everyone to do the same who has had a negative experience. UPDATE: my receipt said the Catholic diocese in Austin was the property I was towed from and that is actually incorrect. As you can see the side lots are owned by BCMB Properties LLC - series 108 (where I was towed from). Word is they’re not contracted with Leon’s but I will be getting confirmation from them on Monday. I will also be filing a small claims suit with bell county, filing a complaint with the Texas attorney general, as well as the city of Killeen.

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tonya price

Towed my truck 10 min ago asked how much he said $338 which is a rip off he started laughing I politely said that's rude why u laughing and he replied if u looking for empathy go see a therapist! I will be email owner aswell as BBB tomorrow cause no one should be treated this wY and he sounds drunk