Kinsley's Towing & Recovery MO 65740

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Jena Moulds

We used our roadside assistance through our insurance to request a tow, thankfully because we had just purchased the car and unfortunately it was sold to us with a bad clutch, so we were repairing it. My son expressed concern to me about how the vehicle was loaded but I didn’t think anything of it. We later received a call from the guy who loaded the vehicle, who asked my son if we had screwed the tow mechanism in all the way on the front of the vehicle. My son advised that we hadn’t done anything to vehicle at all. He then informed us that they used the tow hitch to lower the vehicle and that it ripped out of the vehicle, the vehicle fell off the truck, and received significant damage. He profusely apologized. We get it accidents happen. Unfortunately, when I got there, they were using the truck to push the vehicle back over the parking block it damaged and high centered on, which caused additional damage. The manager not the loader handed me the tow mechanism that ripped out and proceeded to tell us that it wasn’t installed properly, so all the damage was on us. They refused to give insurance information and stated “We could gladly sue them, they will absolutely win, and we are welcome to waste more money in court.” Luckily for us, our insurance lawyers and our roadside assistance lawyers will be handling everything. Absolutely, do not recommend this company. I’m very sorry for the loader and appreciate his effort. Hopefully, he finds a better company to work for.

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Heather Womack

Great experience. They were professional, friendly and quick to respond. The driver showed up exactly when they said they would and handled everything with care. Fair pricing, excellent service and true professionals. I highly recommend them to anyone in need of towing or roadside assistance.

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Tristen Lucas

This is possibly the greatest tow company I have used to tow anything. They towed my 96 Ford Bronco where others said they couldn't. They towed my 2010 E250 with no complaints even when it dumped oil on the roll back (I did clean it because I felt bad). Both of my drivers where professional, friendly, and showed up exactly where I wanted them and on time or early to when I need them there! I will be using this company from further on for every towing or recovery need that I will have in the future James and Ashton are the best!!!