Metro Recycling IN 46319

J

Jesse Jones

Always great customer service

C

Cummins Power

Took over 600# of scrap wire. Sat at my truck for at least 30 min before I finally walked up to one of the guys and he gave me a bin. Rolled it down, and to my suprise, (everywhere else will usually unload it for you) no help at all. I then asked the guy to bring a forklift down, and take it up to the scale. He told me to roll it up there. He was visually aggravated at that point, I told him I was not pushing it up there by my self. So then he says:"I've seen 80 year olds push them full all the time" Well I'm a electrician, in my mid 50's, and my back won't take it. Then he begrudgingly helped me push it up there. I was aggravated myself, at the treatment I received. I figure they make enough per hour to help people, why not? Customer service goes a long way in any business. I will never darken their door again.

L

Linda Anguiano

♻️ ♻️ ♻️ ♻️ ♻️ ♻️ It was my first time at Metro Recycling and their signage was inadequate. I didn't know where to go. I wasn't sure if I was supposed to drive on the scale. So I just followed the other vehicles. At the scales, a woman's directions as to where to go next were unclear and confusing, so I parked at the wrong place - TWICE! The two men who were taking my aluminum cans were not friendly or verbal. They didn't offer any hints as to what I was to do next, such as wait a few minutes, get back in my car, etc. But the BEST PART was getting PAID! I got a whopping $2.25!! (Just being facetious!!) The TRULY BEST PART was knowing that I kept 5 pounds of highly recyclable metal out of a landfill and educated my three housemates on the ease and importance of recycling! ♻️