J L Used Auto Parts Inc. PA 18706

Customer experiences here are split between two clear patterns. Many reviewers praise Jerry and the team for being fair, patient, and helpful-especially during tows or impounds-highlighting clear explanations, quick turnaround, reasonable prices, and courteous treatment when sourcing used parts. Others repeatedly report poor phone and counter etiquette, describing rudeness, abrupt hang‑ups, and strict or inconvenient pickup procedures. Parts shoppers mention that prices are sensible and staff do track down needed items, though waits can occur. Compared with similar yards, this place stands out for hands‑on help and straightforward pricing when things go smoothly, but expectations should be set for variable communication quality and firm policies around towing and release.