Mack's Auto Recycling IL 61802

Customers consistently praise Mack’s for quick, hassle‑free transactions-especially selling or towing away older vehicles-with checks issued promptly and staff described as efficient and friendly. Parts shoppers frequently note strong prices and solid inventory accuracy, with several citing hard‑to‑find components, quality used transmissions/tires, and helpful guidance to ensure the right fit; when issues arose with vehicle purchases or parts, staff followed through and resolved problems to customers’ satisfaction. A repeated criticism is delays or breakdowns in communication around pulling or holding parts-some report long holds, unreturned calls, or items sold before pickup-along with occasional pushback on small removal tasks. Overall sentiment is strongly positive, highlighting speed, fair deals, and problem‑solving, while reliability around parts holds and timely retrieval is the main area needing consistency.