Lamar Auto Salvage Inc. MS 39482

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mike king

A few weeks ago I called and confirmed that they had a door I was needing. They had it, I paid over the phone for them to pull it and have it ready when I got there to pick it up. I paid for a complete door. You know, the shell, the glass, the mirror as it was pictured on their website to be and CONFIRMED in the phone call to be and CHARGED to receive. Well, I get there, the door was pulled. However, it was just the shell. No glass, no mirror, no door latch nor window motor nor tracks. Just the door and the inside door cover. I went in and talked to the lady at checkout where I got my receipt and told her about the door. She said she could only knock $60 dollars off. I said can you go more. She said no. So I left, with the door. The door was the correct color I needed for the repair to be cheaper. So I took it. Bought a mirror, door latch, well THE ENTIRE GUTS OF THE DOOR I had to purchase somewhere else. The thing is, I WAS TOLD I WAS PAYING FOR A COMPLETE DOOR AND CONFIRMED THAT EVERYTHING WAS ON IT. So they, at Lamar Auto Salvage got my $400 and change after they refunded to my card the $60 dollars and I still had to buy the missing parts that I was sold and that I paid for. That is crooked in my humble opinion. The only plus is, or positive here is, they pulled the door and had it waiting on me when I got there and the door matched the color of the vehicle being repaired. For this door replacement, I am out over $600 because I was robbed of parts from a door that I was told and charged for as being an INTACT full complete door with glass, mirror, door latch, window motor, etc etc etc............ BE VERY CAREFUL FOLKS! Shop at your own risk but if you were to ask me if I would give them my business again, I would say, YES, Yes I would because sometimes, you need what you need ASAP and if it is close by to pick up, it is another plus! Just they should have refunded $200 of what I paid to cover the missing parts I had to buy somewhere else!

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Matt Malicki

Nobody answers the phone. Have to call over and over. Then have to sit here and wait for them to pull the part because they cant bother to pull it before you come. Why cant I just pay for the part and have it pulled? On the plus side, while waiting I can see first hand why nobody answers the phone. I drove from 45 mins away, Sat here for 90 mins to get a simple part and still left with nothing. Literally wasted half a day. I'll never step foot in this place again.

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James Johnson

Only took a few hours to rebuild my cluster and with a lifetime warranty plug it in everything works fine and the person that was very, very nice