The Junkluggers of Fairfield & Westchester Counties CT 06902

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Jane BARNES

Christian and Noah just left. They were FANTASTIC! They were polite, courteous, considerate of our needs and wants and had a real “can do” attitude. We will have truckload at some point and will definitely request Christian and Noah - thanks, guys. Eric & Jane

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Kim Oscar Simmons

It was a pleasure to deal with Junkluggers. Making the appointment was easy. They were available right away and showed up on time to remove our truckload of junk. I got a phone call to let me know they were on their way and they took pictures before and after to text me because I couldn’t be there. It’s not cheap to remove a whole truckload of junk, but it feels so good to get rid of it And knowing they recycle what they can also felt good

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Dan C

Response was quick. The trucks were clean and not leaking oil. Crew was polite and looked professional. After contact the crew showed up and explained the pricing structure. If you have a single item or a few they can give you a price. If you have a lot you are rolling the dice. I had an attic over a garage to clean out, items in the garage itself, items in a small barn and items it the basement of the house. Items of size and quantity where I chose to hire someone. This was an estate clean out. I was looking to get the garage attic cleaned out first but the crew had other ideas. The first crew took what was easily accessible and loaded the truck that already had other items in it. I would approximate 10% full. They called it a day, although I did consider the truck full but was charged for a full truck. I guess I was paying for the material that was in the truck when it showed up. I asked if they were coming back for the rest and they said not that day. I had to press them to contact their office to see if I was going to get someone the next day. The next day got 2 trucks that was supposed to finish the job. Being the previous days crew refused to tackle the garage attic I had the crew tackle that first while it was cooler. They utilized a ladder I had in the garage. In the process they had dropped several items through the 4 foot square attic access hole striking the 12 foot fiberglass ladder and damaging beyond repair two of the aluminum steps. When in inquired about it the foreman stated that stuff fell on it. When the cleaned out the barn I requested that they not drive across the lawn being it was approximately 50 feet to the driveway and would prefer they carried it. I was working in the house and came out to see the truck backed up to the barn and they drove through the neighbors yard and mine to get there leaving ruts. They kept the metal separate for recycling which was appreciated but made sure they took all the copper and brass plumbing pipe and fittings with them. Once again neither truck is what I would have considered full but was charged for full trucks. They stated I would now need a fourth truck for the metal and they would’ve backed that day. The metal was piled up half in and half out of one of the garage doors which would allow the garage door to be closed. Once again had to prompt the foreman to confirm the availability of another truck and was told I may get one the next day. I chose to call another service which sent a truck out that day to get the metal and the numerous other items that the Junkluggers guys didn’t take although there was room on the trucks. My only recommendation would be if you have a lot of material is to hire someone that can give you a set price.