Express towing LLC CT 06382

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Angie Carter

Outstanding company and staff. Here we were stuck at almost midnight, stressing out not knowing what was wrong with the car. Once I talked to Tony, we could feel our stress level disappear! So personable and knowledgeable. Rob came out real quick. I don't even know where to begin with the exceptional service we received from Rob. We thought it might be the battery but were afraid it was actually the engine (2012 Toyota Camry with almost 200,000 miles). Very quickly Rob was able to go through the car with us. He almost immediately identified the starter needed to be replaced after testing the battery extensively. We went through options and Rob was super accommodating. Sent me links of starters and went and picked it up for us. He installed it in less than a half hour! Rob went above and beyond and is truly the most helpful and personable guy I have ever met. He even popped my son's front bumper back in from a prior accident just because he saw it! Nothing is better than someone giving you total piece of mind with your vehicle. That's what we received and more! Thank you Tony and Rob. You guys a truly the best!

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Stephanie Simpson

This company is amazing! Not only was he the only person to call me back but he was able to come onto the Navy base and tow my vehicle back to Norwich for me so we could fix it at home and managed to get it in my driveway on a hill which was no simple task! Very reasonably priced and super personable as well. 10/10 would recommend!

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Josh Klauer

Awesome service!! Tony came out with short notice on a holiday weekend and didn’t even hesitate towing something other companies said could not be towed. He safely rigged up our boat trailer ( with the boat on it) and brought it to the shop.