Caliber Collision MN 55445

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RIN TR

I recently brought my vehicle in for a windshield replacement at your shop. While I appreciate the work done on replacing the windshield, I was very disappointed with the condition of my car when I received it back. The interior of my car was left dirty, with dust and debris on the floor and interior panels. Additionally, there were noticeable smudges and stains on the A-pillar fabric and the exterior of the car around the windshield area. This level of mess is unacceptable, especially after a professional service. I trusted your shop to not only perform the replacement correctly but also to return my car in the same clean condition as when I dropped it off. I kindly ask that you address this issue. At the very least, I expect a proper cleaning of my car to fix the mess left behind.

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Sher Freebird

I was very impressed with the customer service and workmanship at Caliber Collision! In a day where customer service is lacking you can find it here!!! I worked with Aaron De Stefano as my service advisor who kept me updated and was a pleasure to work with. The Office admin Frederick Corrie was also very pleasant and helpful. When I got my car back another employee helped with a few minor re adjustments. I would never go anywhere other than Caliber Collision on Jolly Lane in Brooklyn Park! I had major damage from someone hitting my car and damaging both door on the drivers side. Now my car looks better than ever!

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MJ

Thank you to Nick and team for the great job getting our car repaired. We appreciated the frequent and professional communication with us and the insurance company. You all were pleasant and positive to work with and made a difficult situation much more bearable thank you so much. We will highly recommend your shop to anyone in need of your services!