PLC Towing and Recovery MN 55104

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W124RD

Your business preys on the misfortune of others. Big snow emergency wasn’t it!! Not at all. It was a money grab! Someone needs to put a stop to this. It’s theft!! The tow driver was not knowledgeable about my vehicle. They told towed my manual transmission vehicle with the rear wheels down and E brake applied for 18 miles. They Burned out my rear brakes . This company should be shut down. Update, my brake pads were worn down to the metal. The excessive heat actually burn my wheel bearings. So this whole, non snow emergency tow will cost me a total of 1400 bucks. That’s to get my car out of impound, full brake job with two new rear wheel bearings. Everyone I talk to, is telling me to take your business to small claims court.

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Corday Stafford

completely bad business. To tow my car in front of my property is one thing, but for me to catch the guy and by policy it’s 100 cash to drop the car is also cool. The thing that upsets me if it is a cash only offer why am I not allowed to run back into my house for 5 mins to grab cash. Money hungry people with no decency. Mind you the tow warning was at 9:30 and this was done at 9:35 deciding to take my car instead of the other cars available bc he knew I had to go inside to get the cash. Do not hire this company for your business or apartment complex they will most likely tow a workers car without knowing. Also i’m attaching pictures of the abandoned cars left in my lot that this tow truck decided to miss so he could take mine.

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Tewodros Girma

Woke up and find out that my car was towed, called the office and the lady on the phone talked very inappropriately, this is the first time this thing happened to me and When I asked her questions she responded me "are we going to do this again?", the reason for the towing was that there was no parking permit sticker on my car. I had my previous car stolen from the same apt parking lot and I didn't get a time to get a new parking permit because right after I buy the new car I underwent a big foot surgery, and just got out of medical boots this last few days. When I get there, the lady was on the phone when I walked up sat there for about 10 minutes while she was on the phone.. didn't tell me to hold on or wait or anything.. I can't stand for a minute because of my recent surgery. Overall this was a very disappointingly experience and customer service for me.