Star Towing CT 06825

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JoAnne Cruz Casado

Horrible experience I have no idea how these people are even in service Jorge is clearly not a people person very disrespectful and clearly likes to take advantage that he is towing the car IF I CALLED TOWING MYSELF I WOULD'VE NEVER USED THIER SERVICE

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Laura K

Recently I had a bad accident on 15S and Star Towing was called. I don't live anywhere near CT. I had TONS of stuff in the car, including my most important papers and those of my elderly mother, along with ski equipment and lots of expensive items. My car was totaled, so I had to get a rental and move all my possessions within one hour of the accident (before the tow yard closed) and keep driving home. I was in great distress and full of anxiety, and also felt all alone with no one to help me. The tow truck driver was as nice as he could be to me and gave me a lot of good information. My insurance arranged a rental from a company close to the tow yard. The driver volunteered to help me move my possessions into his pickup bed and drive me down to the rental place, out of the goodness of his heart. I can't even express how much this meant to me when I was so shaken up. As it turned out, the rental company sent someone to pick me up, but I will always remember his kindness. He stayed late just to help me out, even though I'm sure he wanted to get home. I have read some of the negative reviews here and it seems like they are talking about someone different, or perhaps they treated him differently. At the accident site, when my car was up on the flatbed and I was told I couldn't get up there to get anything out, including my laptop or phone, I was upset, but one of the guys looked for my phone and got it for me. I understand the liability problems and didn't blame them. Thank you, Star Towing.

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chris martineau

There is no way to contact star towing to retrieve my vehicle. I don’t understand how a tow company can tow my vehicle and not allow me to contact them in order to retrieve my property. It feels like my car has been stolen. I have been trying to call for days, and, I cannot even leave a voicemail. I don’t understand how a tow company is allowed to do this. Zero stars for Star Towing. Please contact me or let me know how to contact you. I need my car so that I can work and conduct my life.