Chicago Auto Pound IL 60612

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Rachel Newman

I want to give an actual review about this place. I came today on January 1 for starters anyone that gets their car towed it is not the people in the tow yards fault they did not tow your car so do not walk in here with an attitude or they will make you wait in line longer if you run your mouth, they will make you wait for hours so you have to pretend to be really nice and follow. What the rules are. You need a copy of your registration you need your city sticker you need your ID and only the owner of the car is gonna be able to get the car out. You also need to bring cash with you because they may or may not accept debit cards.<br><br>Send most you probably don’t have cars if you choose not to take an Uber take a green line to the California stop then take the 94 bus and it will drop you in front of a warehouse looking place and you walk north and around the corner, it is really not that scary it’s lighted and if you’re a female, yes to be on a aware alert and also some of the guys in the top yard may try to flirt with you. Just be nice to them and get out of there as fast as possible don’t try to cause problems by giving an attitude the more you give him an attitude the more you open them up to do something to you or give you a mouth just be super nice everybody and then just Leave. Is this ideal though but that’s the only way they’re gonna play a game with you so you have to play a game with them

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Marina Hertz

My new car was towed downtown at night. When I picked it up, the window was open, and they opened it themselves. If my window had been open, the app would have shown it. The inside of the car was very dusty and dirty because they opened the window themselves. What's this? Why do people allow someone to break into their property? A friend had the same thing happen; they also opened the window. Not only did I spend half a day there, but they didn't think anything through. Everyone was standing there, there was nowhere to sit. The place left a bad impression, to put it mildly. It's a shame to give even one star for this experience.

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anonymous

I came to this place at 8pm alone as a woman and I was SCARED. First thing they said when I came in was that I needed $175 cash. They recommended I walk alone in the dark 10 minutes away to withdraw from an ATM or beg the tow truck men outside for cash in exchange for a Zelle. Even though it was terrifying to be alone outside in a dark, dirt lot with a group of strange men, the guys were actually quite helpful and helped me get the cash. This does not take away from the incredible insensitivity and unprofessional behavior that I received from the desk workers. On top of this, I waited so long in the freezing cold room for my paperwork to be processed. I was then told to go outside GET IN A CAR with another strange man to be driven to my car. Again, HORRIFYING experience. Not to mention as I was leaving a worker (man) came up to me dancing and saying "You should stay, you should stay, it's almost halloween!!" Like what?!?!?!? Women out there please, if you can, bring someone with you. You will probably be okay alone but it will be worth it to avoid the panic. Incredibly frustrating to have to make the choice to either come after dark, or pay another fee to wait for the next day.