Shaner's 24 Hour Towing Inc. IL 62702

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Jennifer Cooke

On Nov 15, 2025 when we needed Roadside Assistance from Enterprise Rental Car we spoke with so many people that the person I want to thank the most is the AAA Towing Driver that went to the airport to pick up our car and then bring it to us for us to be able to continue our 18 hr trip. He was the most helpful and pleasant with us, even after his issues with the airport picking it up. Even his dispatcher got involved. After he got the car he sent me pictures to make sure the size would be the right one this time. I’m sorry his name was forgotten but after starting at 8am to get this car and finally getting it at 7pm names were a blur, sorry. Thank you for all your help when others wouldn’t listen.

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Devven Renee

I’m very satisfied with Shaner‘s 24 hour towing service. They helped me immensely when it came to a shredded tire on my way home from Missouri. I ended up having a completely shredded tire and they were very efficient with finding me a new tire and helping me with service. Cynthia was also great with helping with this situation as she was in constant contact with me on where my driver was and pricing as well for a tire. I will be forever grateful. With the help of my roadside assistance, Shaner’s was able to tell me to their shop and replace a new tire for me. Mike, who was my driver, was absolutely fantastic and very understanding of my situation. Even though with freezing temperatures, he was able to install a new tire on my car from being shredded. He was very timely and efficient and very kind as well. Next time I am in Springfield, or I get stuck in Springfield, I will for sure be calling Shaner’s 24 hour towing. Thank you guys so much again for all your help. I will be forever grateful! :)

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Kia Binnion

My daughter broke down and it’s a snowing cold night tonight. We called for a tow and they said it would be 1 hour. The driver showed up in less than 15 mins. He was so kind. He did an amazing job and had to load the van on a dangerous rode during awful conditions. He had it loaded so fast and zero damage to the vehicle. The price was way less than what we were quoted from other places. Thank you so much to the driver