Columbia Fleet Service MD 20794

H

HORA LOGISTICS LLC

Please be very cautious when bringing a 53-foot trailer to this facility. We visited this location for trailer service and experienced serious safety concerns related to yard layout, parking practices, and traffic guidance. Multiple small vehicles were parked directly at the garage entrance and gate area, creating a very tight space and major blind spots for large trucks. Despite these conditions, our driver was directed by staff on site to back the trailer into the garage. Employees were actively guiding the truck with hand signals, even though parked vehicles were positioned in areas not visible from the driver’s mirrors. The driver followed instructions carefully and moved slowly. After the maneuver, staff alleged that a parked vehicle may have been involved. We reviewed our photos and video footage, which show the parked vehicles, the tight gate, and staff directing the truck. We did not observe clear evidence of contact. When we attempted to discuss the situation calmly and share our documentation, the response was argumentative rather than professional or safety focused. For a facility servicing large commercial vehicles, clear parking control and safe guidance procedures are critical. Drivers and trucking companies should be extremely cautious when maneuvering at this location. We strongly encourage management to review parking policies and yard safety practices to prevent similar situations.

W

Wade Thompson

Jeremiah came out from columbia fleet and towed my tractor trailer off of the interstate after an engine shutdown - He was quick and professional with the whole situation, Seemed like a genuinely good driver and very interested in his work. Can’t thank him and his company enough. 10/10 would recommend both for towing and roadside help.

R

Roy

Jeremiah came out for a air line replacement on my company big rig. He kept me updated with ETA, was friendly and professional. He quickly made light work of my issue at hand and had me back on my way. Service with a smile. Thank you Columbia Fleet Service