Jim's Big Tow Service MO 64081

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G. S.

I’m a single mom to a teen boy. I didn’t have much of a frame of reference on tow services- until the last 2 weeks. When your car is broke down, no man to call- it’s a stressful VULNERABLE feeling as a woman. My car broke down at a QT. Jim’s (driver was Jim) was there in 10 minutes! I couldn’t believe how fast, professional & kind the driver and man who answered were, and less than $120. The price and service quality were shockingly GOOD. Which rarely happens anymore. Why this matters. 2 weeks ago: my son wrecked his car leaving church on a Wednesday night in December. He hit black ice. Went over an embankment. It was freezing. My son was shook up. His first bad accident was bad & the airbags went off. I rush to him. He was ok thankfully! I used roadside assistance through State Farm and I’ll call them the “other” tow company. State Farm isn’t cheap so I expected good tow service. We wait over an hour in the cold. Finally, after 10 pm “other” tow company driver arrived. To say he was unkind - is kind. But the worst part was watching him jerk my son’s car on the truck. I’d saved up for and had just bought it and watching him pull it on the truck was equivalent to watching a car root canal. We didn’t know it was totaled yet but that tow didn’t help, so I was very nervous when my paid off Lexus broke down & needed towed to my mechanic. I found Big Jim’s on Google. A man picked up on the first ring. It was Sunday during a Chiefs game. Didn’t expect that. He was SO nice. Said he’d have a driver there soon. “Soon” he got there so fast it was like he teleported & the driver was SO KIND. He pulled his super nice lift rig in a busy Quiktrip parking lot like an angel. Then gently lifted (not wenched) my car on the truck. Whole process so fast and reassuring! Don’t bother calling any other tow service- call Jim’s! I’m speaking from these very different 2 experiences & canceling my roadside service with my insurance company after this! I’m ONLY calling Jim’s Big tow from now on! Especially since leaving this review I just saw all their roadside services. Now Big Jim’s is in my phone saved. If you have a car emergency, call these roadside heroes!! Thank you gentleman truly!!

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Margaret Stepaniak

The truck arrived before the estimated time and the driver was very professional and did a great job. The dealership mentioned it was glad Jim's Towing was bringing the car in because the drivers knew what they were doing and did a great job.

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April Yost

Huge shoutout and thank you to Jim's Big Tow for their incredible support of the Caliber Collision Lees Summit Blue Pkwy location's 3rd Annual Food Drive Car Show! Not only did they show up with one of their tow trucks for display, but they also generously donated an entire pallet of Cheerios to help support the food drive. Their willingness to step up, support their community, and partner alongside us without hesitation truly means so much. One of Caliber's core values is "We are inspired to serve," and Jim's Big Tow exemplified that perfectly through their actions, generosity, and community spirit.