Acres Auto Recycling NJ 08028

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phil robinson

I was told a driver would be out to pick up my vehicle as the contract with Peddle to remove a car that was no longer drivable. Per the dispatch person I spoke with, the driver would be there from 11AM to 3PM. They were a no show, but I agreed to reschedule for the next day, assuming the same time. The next day, at 9:59AM, they said the driver would be there WITHIN the hour. That would mean BEFORE 10:59AM. After sitting there and waiting I called at 11:35AM. I was then told that the driver had another car to pickup in another location. Why would you tell me the driver would be there WITHIN an hour? To make yourself feel good?? And what does the driver having to pickup another car have to do with me and my time? Find a place that respects your time. After missing the first pickup I said my mechanic (the location of the vehicle) was charging me an additional $15 for the car to kept there for the additional day. The driver took the car after 2 1/2 hours (this is squarely on the dispatch) but I was not paid the $15 to cover the additional storage day. And I just saw another review from someone else. The driver said the catalytic converter was removed and deducted $100 from the original agreed price.

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David Torres

This place is a joke They gave me an offer for my car $424 even though the car was worth more and running When the tow guy came they quickly tried telling me that the catalytic converter was aftermarket and I'm a mechanic and the second owner and I no it's original only thing been changed was the flex pipe at the muffler shop! This is a scam that these we buy cars do to windle people out of more money so they can make more for themselves!!! Beware people!!! Bunch of rip offss

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Jessica Pacana

There is no way those 5 star reviews are legitimate. This place is a full on scam with some of the rudest employees I’ve ever dealt with. They were supposed to pick up a car from us and never showed up. When I called, the dispatcher/secretary told me they were busy and it wasn’t her problem I took the day off of work. Then she said “We aren’t going to pay you the price we quoted you anyway” and offered me HALF of it. Luckily I called the actual company who uses them to do pickups and they kindly resolved it. I hope they lose their contract for the apps that do car pickups. Just astoundingly bad all around.