O'Reilly Auto Parts AR 72762

B

Brittanie Lewis

Disappointed in the lack of service at this location. This incident happened on 6-1-25. I wanted the date to be known for a potential training experience for the employee. I walked in and asked for the individual to test my battery. There are signs all over the front of the building that states they do multiple testing procedures on vehicles. The guy told me he could not help me because the phone has been ringing and he would need to stay inside and make sure the phone didn’t ring. He was the only person working. I think a business should take care of the customers they have standing in front of them, not be concerned with the potential of the phone ringing. I went to Auto Zone down the street and they were eager to help me.

B

Brandon Smith

Had some battery trouble, went in just to get a battery but David Lee was super helpful and swapped the battery out for me, thank you for the excellent service!

A

Amy Cronshey

Taking a moment to sing praises to the staff at O’Reilly’s in Tontitown.<br>Specifically, Austin, Benjamin and their driver whose name I did not catch.<br>I went to get a battery tested, but because of the battery I had it was going to take a while.<br>They went above and beyond by giving me a ride back to work while they took care of me.<br>I needed a new battery and the guys helped me shop around to meet my needs and installed it for me.<br>While they were doing that in sweltering sun, they took time to help me check on an oil leak.<br>The expertise, customer service, and efficiency the team displayed is impressive, so much so that I actually took the time to sing their praises.<br>Go and see these guys, they will take great care of you!