O'Reilly Auto Parts WA 98033

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Stars

I want to give special recognition to Ed at O’Reilly Auto Parts for going above and beyond during a moment when I truly needed help.<br><br>My truck had begun overheating, and I stopped at O’Reilly hoping for guidance. Ed stepped in with a level of care, patience, and experience that you rarely see anymore. Despite the engine being extremely hot from a 20-minute drive, he took the time — and exercised real caution — to safely open the coolant reservoir so he could diagnose what was wrong. He discovered the coolant was dangerously low and added over a gallon to ensure my truck was safe to drive.<br><br>This was not something he had to do. It was something he chose to do, and it made all the difference.<br><br>Ed is clearly a seasoned, dedicated employee whose depth of experience truly shines. His willingness to help, his steady presence, and his genuine kindness turned a stressful situation into one where I felt cared for and supported. My truck was a gift from my brother, and Ed helped protect something that means a lot to me.<br><br>O’Reilly Auto Parts — please recognize Ed. He deserves to be considered for Employee of the Month, if not more. His professionalism, compassion, and commitment to helping customers reflect the very best of your company.<br><br>Thank you, Ed. Your service made a real difference.

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Elimar Ugueto

Steve was so helpful. He helped me to change my H7 lightbulb but it wasn’t just the fact that he did it but he was worried about making this work the right way. Excellent customer service. Nowadays there is people who doesn’t even seem to like to work or give their best in what they do. Thanks Steve Intruly appreciate your outstanding customer service.

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Serhii Krasnikov

I was just passing through, needed a part, and they helped me in 5 minutes, thank you! I'm satisfied, wishing you good sales!