Redmonds Towing & Recovery MD 21061

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Yvette Cormier

My car was towed to Redmond’s, after a car accident on Saturday. On Monday morning, I went to Redmond’s to check on my car and to take photos to send to the repair shop. They were made aware that I was from out of town and I needed to expedite the process. I signed a release form to give permission to Redmond transport my vehicle to my chosen facility. The gentleman that helped me was very helpful and informative. I returned a few hours later. I was assisted by another gentleman. No issues. Days later, I called to arrange to transport my car to an auction facility. I spoke to a female. She told me that I needed to send a notarized affidavit in order for them to release my car. I informed her that I filled out the form when I was there. She started to repeatedly scream at me, “YOU WERE NEVER HERE! YOU WERE NEVER HERE!!!” I was flabbergasted. I explained to her that I WAS there…twice, and I did fill out the form. I told her I have photos and video of my car, video of the gentleman inspecting my car, and a photo of the release form I sign. She proceeded to scream at me, “YOU WERE NEVER HERE! YOU NEVER FILLED OUT ANYTHING!” I’ve couldn’t believe she was so unhinged. After a few more seconds of her verbal lashing, she stopped abruptly and said she found the form I signed. I asked her for an apology. She just chuckled and made up an excuse for her rude behavior. I’m still waiting for the apology. The men were all professional and helpful, but the woman, should find something else to do.

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John Wilson

Highly recommend! I was stranded in the middle of intersection and driver had me hooked up and out of there within 30 minutes of calling them. Top notch professional service at a reasonable price. Can’t ask for much more than that. Thank you

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Kevin96

Bad service they are not an honest towing company