EEAB TIRES LLC NJ 07302

E

Edward Mok

I brought my vehicle in for a wheel alignment and asked to see the computer alignment readings. At that point, the conversation became somewhat uncomfortable, and instead of correcting the out-of-spec measurements shown on the report, I was given explanations as to why those readings were considered acceptable. After reviewing the documentation and expressing my concerns, no additional adjustments were made before the vehicle was returned to me. Although I paid for a full alignment, the final readings suggested the service may not have been fully completed. I usually have alignments done at a shop I trust, but since I recently moved, I decided to try this local business. Unfortunately, the experience was disappointing, as I value transparency, clear communication, and thorough workmanship when paying for professional services. I also noticed that a similar explanation was given to another customer having an alignment performed at the same time, which raised some concerns for me about consistency and attention to detail. In my case, I was advised that suspension components might be worn, even though those parts had recently been replaced, which added to my confusion. I don’t enjoy leaving negative reviews, but I feel it’s important to share an honest experience so future customers know what to expect. I would encourage anyone getting an alignment to ask to see the final readings and have them clearly explained before leaving.

A

Amanda Mongelluzzo

Eddie is a life saver! He changed my tires two years in a row the day before Thanksgiving (don't ask lol). He's very reliable and he'll get the job done. Glad to be regulars here!

D

Douglas Peterson

Got a flat. They found the hole and said it was small enough to safely patch. Only charged $20. Fast, friendly, professional.