BJ's Tire Center NJ 07302

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D J

My mother went to do a tire rotation and went home with a missing hub cap and another one about to fall off her car. I called them at bj's and told them about the situation, and they kept telling me that all the hub caps were put on when she left. I told them that if they were put on correctly they would have never came off. She had that car for over 6 years and never had this issue. The guy who answered the phone kept saying the same thing over and over. Realizing that they will not own up to their mistake I asked to speak to the manager and they had me on hold for so long I hung up and called again. When the same guy finally answered he said the manager wanted the name and account # and we still haven't heard anything and it's been over 3 days. Neither I, my mother or anyone I know will be recommended to go to bj's for tire service. They will not own up to their mistake and will damage your car. See the proof for yourself in the pictures.

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sinbul

Service person was H.Singh If it wasn’t for my credit card points to save $$ on the tires, I would have shopped some where else. My visit to this tire center was an absolute disaster from start to finish. Despite arriving early for my appointment, I had to witness the technician spending his time outside, chatting with a friend and vaping, completely ignoring my presence. To add insult to injury, other customers who walked in after me were served ahead of me, showcasing a clear lack of organization and fairness. It's evident that this tire center lacks professionalism, values, and respect for its customers. I strongly recommend avoiding this place at all costs. One star is too generous for the appalling service I received.

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Benjamin Robert

Such a fantastic place to visit. Helpful, professional, and kind.