Chariot Auto Repair NJ 07302

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Hongyuan Lin

On November 17, I visited this shop for an oil change. The service seemed fine at the time, though I was charged $60 despite bringing my own oil. Today, while driving on the highway, the oil and transmission warning lights came on. To be safe, I stopped at a nearby repair shop, where I was told there was significant oil leakage caused by an improperly installed (over-tightened) part. The issue has since been fixed, and I was able to drive home safely. Given the circumstances, I am requesting a refund of the $60 service charge.

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Nely G

This place was an awful experience. I went in because my muffler came off during the snowstorm. Without properly inspecting it, the mechanic tried to pressure me into replacing the entire muffler just by looking at it. I told him I didn’t need a replacement, and he then said he could simply reinstall it for $125. When I came back to pick up my car, the price suddenly became $150. I clearly remember being quoted $125, but he insisted he had said $150. I didn’t want to argue, so I agreed. Then, without discussing it with me beforehand, he claimed another part needed to be replaced, bringing my total to $200—just to reinstall the muffler. On top of that, I was made to wait outside in the freezing cold with my three-year-old daughter. I was told to come back in 30 minutes, waited over an hour to avoid standing outside, and was still made to wait. When I tried to pay, he first carried on a phone conversation and then started chatting with a colleague while I stood there waiting. The entire experience felt unprofessional, disrespectful, and dishonest. I felt scammed and taken advantage of.

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Lulu Lala

Only giving this one star just so I can write this. This is the worst business. Took my Audi here due to a serpentine belt issue because I had no choice since I was close by. He did repairs and it cost me 500. Not even a month passes by until my car is overheating and turns out they never fixed the issue they claimed they did. They actually cost me more damage :) I ended up paying an extra $2300 to get the stuff fixed. Don’t bother going here u less you’re looking for more issues.