BJ's Wholesale Club NJ 07047

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Kevin

Store is decently clean, often you will find lots of empty boxes blocking the front entrance, selection is decent but I definitely don’t recommend shopping at this location if you want to be treated decently. Beware that the location hours stated are not honored, as I came well before closing just to find the door closed and a lady come and refuse to open the door for me as “ the store is closed” I guess the staff at this location figures they can close the hours they choose. 10/16/25

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lissette colon

I wish I could give less than one star. The cashier had to call the supervisor because she needed a code and the supervisor comes over and does not know what to do and does not speak English. she kept asking if we speak Spanish so she can explain why we had to go to Customer Service. How can a supervisor be unable to communicate with customers? We go to customer service and there is no one there. So after we ask for help from another employee, a manager strolls by and tells the customer service rep is on lunch and will not be back for 20 minutes so either we wait or come back. The manger does not help and says he can not help and gets defensive when we tell him that is poor management. He is the manager he should know what to do and help customers. He should also have proper coverage for the customer service area. Very poor management and communications at the North Bergen BJs wholesale. Tally the robot is more help than the actual employees at the store. Amazing how poor the service is in the store. They only had 1 cashier open too.

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Amanda B

I am extremely disgusted by the behavior of the receipt checker at the exit of this BJ's location o round 12:45 PM on Thurs, Dec. 4th, 2025. The employee, who was short with glasses, displayed a truly horrible and unprofessional attitude during the required check. He flagged me to move my cart forward with his hands waving hard for no reason. His interaction was rude and lacked basic customer courtesy. This individual is clearly unsuited for a customer-facing roles and should be placed behind the scenes where he does not interact with patrons. Due to this severely negative experience, I will not be returning to this store. Management must address this issue immediately.