O'Reilly Auto Parts MN 55423

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adam eldamir

I came in a little before closing, and James helped me out tremendously. Great guy and was super helpful. Great customer service all around. 10/10. Thank you, James!

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Tanice Finnegan

Our Weston O’Reilly’s employees are always kind and helpful. This time, though, the manager-in-training went above and beyond… When I explained that I wasn’t sure the new door handle was correct because it didn’t snap in, he took the part and went right to my car and snapped in into place with no hesitation! Great customer service and done with a smile and humility…Can’t get better than that! Thank you!

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La'Connie Battle

It’s 11:36pm. I was working on my vehicle brakes driver rear and passenger rear. Replacing brake pads and the caliber on the rear driver side. I purchased the parts from o Riley’s in Plymouth off Vinewood. I was given the incorrect caliber. I am a member and I was very disappointed because I come to o Riley’s for everything. Even when I had car issues this past summer 2022 in Nashville. Their expertise never fail me. I understand we all have off days but today was a very challenging day! Once we completed the install of the brake pads and the caliber. We tested them and my wheel would not move. That’s when we took everything apart and discovered it was a duo instead of a single. I started to cry because my father was helping me. My mother totaled her car this past blizzard and I’ve been giving her rides to work. In addition to myself and my children regular schedule. I called o Riley in Richfield 1120 E 66th and spoke to Juan. At 9:40pm. I ordered lyft and they kept reassigning my driver until I finally got one. Juan was so helpful!! He calmed me and worked with me. He asked all the right questions and his knowledge of vehicles, parts and my car particular he made sure he had the correct part in stock. He apologized for the mistake even though his store wasn’t the store that gave me the wrong parts. He waited passed the time of close to make sure I made it even when the Lyft driver was lost. He guided us to his store seamlessly. He was very professional. I had my receipt and the old caliber so I was able to get my core charge waived. It ended up being a even exchange. I highly recommend going to this location for the staff is well educated and expert in their industry. I highly recommend someone in Juan in management team because he has excellent customer service skills and well reassuring, confident and gained my trust with his expertise and knowledge. He is most definitely a asset to the company. On my way out I run into manager “exhaust pros” across the street named Gabe. Whom took the time to help sure advised correctly how to install the part. On his time off he helped my dad and I. Making sure things was put together well. The professional on the corner of 12th and 66th are Superv! My angels in disguise, single mom stranded trying to get back home safe with my family. I am overly thankful and grateful that I had these professionals helping me out! Thank you Juan!!! (Richfield O’Riley) Thank you Gabe!!! (Exhaust Pros) it truly took a team and I am so glad I called the right one! Never let me down and living up to the company brand. I felt like my needs where met, I was given a apology and asked all the correct questions to make sure we got it right the first time with the new store. Juan got it right the first time me interacting with him. Very professional. So gracious! Thank you O’Riley Richfield!! Thank you Exhuast Pros!!