Justin's Collision Repair AR 72031

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wesley Kitchens

I got my Skidsteer stuck, and needed a big wrecker. A track had jumped off its gear. Justin first came out with a HD pickup, but ended up getting the big wrecker. The price was very reasonable, and Justin is an all round nice guy. I would certainly use them again, but I also hope I don’t have to.

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Rjp

The more I think about the way the first driver treated me the madder I get. I was in an accident 8/15/25 in front of Walmart in Clinton. My vehicle was smaller and sustained more damage than the other. The officer asked if I needed a tow truck and I said yes. The other vehicle was full size pickup and fine other than a dent in the door and didn't need a tow. Mine was leaking coolant and had the fender pushed against the driver front tire. The officer had Justin's dispatched. When the driver arrived he kept trying to pull up to the other vehicle. I waved him down, he stopped backing up and looked at me and I pointed him to mine. He then proceeded to continue backing up to the other vehicle. I waved him down again and pointed again. He still continued to back to the other vehicle. Finally the third time he stopped when the officer who was standing to the side also pointed to my vehicle. He got out obviously irritated and asked which vehicle and if they needed a second truck. I told him he had been called for mine. His response was very rudely telling me, "you know you have to pay cash for this right?". I told him I had roadside assistance that covered towing and he informed me that wasn't how it worked I needed. Umm ok. That's fine. I asked how much and he still had an attitude said 45 just to load it and 5 a mile. 15 miles to my house so 110 from what I added to which he said that didnt include taxes which brought it to 135. I was like so you can't take a debit card at all? He said, "Umm well yeah but I'm going to be honest I've got other things I need to do and I'm calling you another driver". Which he did. I'm not one to say women are treated differently than men very often at all. Maybe it was because I wasn't driving a newer vehicle like the other people(man and woman) were. I don't know why he acted the way he did, however in this case I believe that if I had been a man instead of a single woman alone he wouldn't have had the gall to speak to me like he did. The only reason I'm giving them 2 stars instead of one is because the second driver was great and didn't act irritated about having to do his job. The first driver may have been having a bad day I understand but that's no excuse. His attitude was completely uncalled for in an already stressful situation and he kept pushing cash and didn't ever mention any other form of payment until I asked specifically about a debit card and he even seemed irritated with that

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Mari-Gray Matthews

My daughter had an accident 2 hours away from home and we had no idea where to have the car towed to. We got so lucky that Justin’s was the tow truck that responded!!! They were very helpful and easy to deal with even when our insurance wasn’t! The work they did on the car looks great and we were very pleased with the service.