R J Shore Automotive CT 06405

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michelle bepko

Always is a great experience when I come and go! Chris always communicate’s with me throughout the day to give me any updates, always honor my AAA discount, are very friendly and very thorough. If I don’t understand exactly what the diagnosis is, Juan will give me a visual print out. They just do a great job overall to always fit me in, fix the problem in a timely manner and do their best to always accommodate me !!

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ctdevil28

Reliable, honest, quick, reasonably priced. It can be very difficult finding a trustworthy mechanic but that is definitely the case with RJ Shore. Chris and the crew are great, very relieved to have them close by. -Ryan

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Jordan Cox

John-Paul V is all I have but he is a frontline representation for the company and he should understand that. I used triple aaa to have my car towed a Thursday morning to my house as my tire blew out and had it placed in the grass on the side of my house behind our RV so isn’t blocking traffic nor cars in driveway. I called triple aaa again to have the car towed to get my tires fixed, John-Paul V pulls up slowly shaking his head and stops in front of my car. I walk up slowly asking about his perceived problem and his first response is “is your car registered”, a little taken aback I answer “yea of course” and he says” so if I get out and run your plates it’ll come back registered?”, I tell him go ahead no problem but he decides to instead proceed with backing up to start the process of towing my car. When he puts the hook on the front tires, I ask him “what’s the issue as I’ve never been questioned like this before in the many times I’ve used this”, he responds flatly “triple aaa doesn’t cover unregistered cars”. As I understand that I ask him in some way why he assumed my car wasn’t registered. He shrugs and makes a face looking at my car from the front, “it just doesn’t LOOK like it’s registered” and continues his process. I let it go as not to further escalate the situation but I’m sorry my car is a simple 2006 Honda accord with rusted spots from when I bought it from a used car dealership. I wonder if he would’ve thought the shiny blue truck parked literally next door in someone’s driveway wasn’t unregistered. Apparently certain clients aren’t welcomed by RJ shorelines towers based off looks whether it’s the look of the car or the person, I’m not sure which but the interaction I was given was incredibly rude, unprovoked and unprofessional. I live my life morally and treat everyone with respect and kindness. If he was having a bad day, don’t take it out on the customer or simply stay home off the road that day. Peace and love but his entire attitude was anything but and he wasn’t just “doing his job”. Anyone prejudge you in a negative way without any information is called what? Maybe he should look it up and figure it out