NAPA Auto Parts CT 06405

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Me Fa

Needed a replacement lower motor for the heat in my car. They got me one from another store within the hour. A phenomenal customer service!

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Jack

Why am I posting a picture of a toy car? Because my three year old left it at the store over two months ago. I walk in and the manager gives it to me before I could even say hello. If you can have thousands of customers, and recognize one instantly (that’s rarely comes to this shop btw, I usually use the Napa closer to my house) then that’s the mark of an awesome shop. They’ll take care of you, they’ll remember you. I then had the guy look for half an hour trying to find some bearing for a 55 year old rear end. The thing about this shop, is you can say “I’ve got a weird rear end, it needs this” and they’ll find something for you. I can’t go to other auto parts stores, because when they ask for the year make and model, I can’t give them that, then they freeze because they don’t know what to do then. That’s why These Napa guys are awesome. Sometimes I have a part number, sometimes I have measurements. I have a bronco throw out bearing, to my ford ranger pilot bearing, to a clutch plate that is just found by knowing measurements. You ain’t getting that Frankenstein mix at other places. Works like a charm!

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Steve Gangi

Good parts and service but prices are higher than average