Quality Towing & Auto Repair CT 06880

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latasha harris

On November 2025 around 2 AM. Between the Merritt Parkway and Westport I was in a bad accident with a deer,the driver that came was very good. The problem I have is with the owner I believe his name is Frank. I forgot to get my bill of sales because my car was totaled. I called him back immediately and he said that he would mail it to me that was in November. I never received it. I called back again in December. He said that he would mail it to me never received anything. I called back again February 3 of 2026. He spoke to me and said that he would mail it to me and he was very sorry for not sending it. Today is February 26. I am still waiting for it and I have called him several times to ask him to please send me my bill of sales so I can send it to the people so I can stop being charged for the car that they bought from me. I don’t think that’s asking for much and I’m pretty sure that he knows this has to be brought to the DMV as well as to the tax company and I really shouldn’t have to fight this hard just to get this piece of paper when with no problem I brought him the title to my car. I’m hoping I don’t have to involve the DMV but it’s ridiculous to get treated like this when I’ve already been through so much.

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mark blake

We were traveling North on I-95 from the Mid-Atlantic region to New England the weekend before Thanksgiving 2026 when an axle broke on my tandem axle trailer, Sunday late afternoon. At first, we couldn't get any towing companies to respond in less than 3 hours, so we keep dialing and finally got ahold of Quality Towing & Auto Repair in Westport, CT. . Told them the situation and that we needed a larger flatbed due to the trailer and load and they showed up, got us to their shop where we looked at the trailer and decided we could remove the damaged (broken end) axle and possibly keep driving north. Ended up that Frank & Eric fabricated a couple of flat brackets so we could remove the broken tandem axle and keep the rear axle from digging into the ground. The one remaining axle was rated for about 900 lbs. more than the combined load & trailer weight, so we figured it should work OK and still be safe to tow. . We headed off towards our eventual destination, some 240 miles further north in VT/NH and arrived without any further issues - we were even able to return home a week later. The guys were just great and their willingness to attempt a repair, so we didn't have to spend the night in a hotel room and lose several days trying to get the trailer repaired or find a storage place to keep it safe. They had a couple of ideas for possible solutions and we bounced them around and decided to give the bracket fabrication one a try. With some innovative thinking and Frank & Eric willing to stay late and do the work, they, saved our travel plans and our Thanksgiving holiday as well. . Would highly recommend for towing & recover work and just maybe they'll be able to save the day with some creative thinking in a pinch! Thanks guys!

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Jon Geppert

I found myself stuck on an icy access road late at night with my daughter in the car, and AAA was unable to assist with recovery. A friend highly recommended Frank at Quality Towing, and I’m very glad I called. Frank arrived promptly, safely recovered my vehicle, and towed it approximately 30 miles to my home. He was professional, calm, and clearly knew exactly what he was doing in difficult conditions. His pricing was extremely reasonable for the level of service provided. I wouldn’t hesitate to recommend Quality Towing to anyone who needs reliable help when it really matters.