RUSSO'S AUTO EXCHANGE CT 06082

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Adryen Daniels

Got my first car at this dealership and the experience was beyond smooth and easy going. The owner, Joe, is a great guy who actually cares about the well being of his customers before anything else. He took the time to find a car that was in my budget but still had everything I wanted and more. I hadn’t really known much about purchasing a vehicle and Joe took the time to educate me on the ins and outs of the process. Great guy great dealership!! Would definitely recommend to anyone looking for luxury affordable cars and excellent service. Thank you Joe!

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Michael Lamirande

I bought a 2006 Toyota Corolla from Joe a few weeks ago. The car was a rare find being in excellent condition with only 52000 miles. Joe was kind enough to put new tires on it at his cost (a real savings) and met me after hours to suit my schedule. He's a real gentleman who goes the extra yard to please his customers. I would recommend him to anyone looking for an honest and fare deal. Thank you Joe.

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Tamicka Hastings

If I could give a 0 star rating I would. Gio has a bad attitude and lacks good customer service. My daughter and I had interest in an suv on his lot. He walked right by us, looked at us but did not utter a word. We continued looking for a while when we realized Gio wasn’t going to come out to greet us. I had to go to him to ask if we could get some service. (When I went in he was just sitting there.) He claims he was on the phone. His approach was so negative we decided to take our money elsewhere. Later, I found that Gio decided he’d take this bad experience out on my business by searching me and giving my business a 1 star rating...how spiteful, how low. I will never recommend anyone buy a vehicle from this individual. The energy we received from the seller we found after our visit with Gio was the complete opposite! They were welcoming and helpful. We bought the car and will be sending them more buyers. Making people feel like their business/money isn’t worth your time or energy is not a good look. Bad customer service will get you nowhere! Do better Gio!