O'Reilly Auto Parts CT 06082

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Richard Duboise

There is nothing more annoying as a customer than being ignored. 1 employee in the lot with a customer 2-3 in the back, I stood for minutes at the front counter (I could have been up to no good had I been so inclined). Outside employee (Asst Manager per the shirt) came back in finished with customer and immediately prioritized a "commercial customer" above me and showed him to the back. When he finally came back to the counter. I informed him I was picking up the online ordered gasket that was visible behind the counter (I had been looking at my order throughout). I should have been in and out for an online order that was picked and ready, but because these stores don't staff appropriately (and or have employees/management that care) I was there for nearly 10 minutes and felt disrespected, unvalued, and unappreciated for the decision to shop there. Good thing Advance and Autozone are equally poor at customer service, wouldn't it be amazing if one of you would decide to bring back customer service as a differentiator.

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Molina

Front spoiler riser for a 1997 Toyota Celica GT4

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Jennifer Latulippe

I have been going to the guys at O'Reilly's for a long time now. They are all great, especially Tom! Always quick to help and goes above and beyond for his customers! I love coming here for all my car needs, and there have been a LOT of needs lol! I recommend them to everyone and their car needs!!