Columbia Collision Center - Auto Body - Willimantic, CT CT 06256

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Antonio Ruperto Jr

Highly recommend this place for all your auto body needs! After hitting a deer back in May I was recommended by my insurance to another dealer. Which ended up a total disaster and not fixed correctly twice. So I went to my local body shop and had then take a look at it. Not only did they fix my truck the right way they did it in a timely matter and they were very easy to deal with. Greg and the rest of the team were great and easy to deal with! Now my truck looks better than ever. Even better than when I bought it originally. Thank you Greg and everyone involved. You are much appreciated!

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lynette fisher

I can’t say enough great things about Columbia Collision Center! From start to finish, their service was exceptional. They handled everything smoothly and worked closely with my insurance company, taking all the stress out of the process. Greg went above and beyond—not only was the repair work top-notch, but he also helped me with an issue unrelated to the original repair. When I picked up my car, it was beautifully detailed, warmed up, and ready to go.Columbia Collision Center doesn’t just deliver excellent workmanship; they create a genuinely welcoming atmosphere. Everyone there makes you feel like part of the family. I highly recommend them for both their outstanding service and their kindness—you won’t find a better team anywhere!

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Adam Suchomel

So, I was in an accident was on 03/29/25 and everything was all set with insurance shortly after so they were able to give me an estimate on 04/01/25. I was informed I would need a new door (I was side swiped in the accident) and that it would be ideal if I took my car back so I didn’t use up the time I had with the rental. Fast forward 3 months, they finally finished with fixing the door. I was told by Greg it was on backorder which could be true but Eric had also told me that it was ordered incorrectly which is why it was taking a while. After getting my car back, whenever I’d drive over 30-35 mph, I’d hear a breeze coming from the window on the side they “fixed” like the seal was damaged from the repair. There was no noise before they worked on it. I was away on vacation in early July but even still, they didn’t order a new weather strip for my car until early September. After waiting 6 weeks because it was “on backorder” (even though I found the weather strip on multiple websites including Amazon), I dropped my car off today when they opened, was told it’d take half a day to replace the weather strip, waited all day for the call they promised and ended up needing to reach out AGAIN to see if it was finished. I picked it up as they were closing, drove it home, and still heard the wind coming from the passenger side window. I feel as though I was patient and polite through the whole situation but my patience ran out when the whole process took 7 months and the issue they caused when replacing the door is still not resolved. Its laughable and outrageous. So if you have all the time in the world to waste then this is the place for you!