Strong's AutoCare CT 06074

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JRu

You get what you pay for, and less. Hired Rich Strong, the owner, to repair the metal-surround supporting the windshield on my vehicle last year. This year had to have the whole job redone. They used the wrong gasket and rust surfaced, which means they did not primer before they painted the raw metal. And they did not even match the paint, so there was a 3/8 inch border around the entire windshield. To redo the job, I hired Oleander's in Vernon. The entire frame beneath the windshield was corroded and rusting. Olender's fixed a botched up job and my vehicle came out of there better than new. In the end, you get what you pay for. Plus, Strong's said I would have the vehicle back in 1 week. It took them 3 weeks and would have taken longer if I had not nudged them to finish the job and give me my vehicle back. Poor quality workmanship all around and zero regard for the customer as well. If you want drama in your life and don't care that much about your vehicle, this is the place for you. If you want to deal with a professional, Rich is not your guy. A true NO value establishment.

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Javon B.

I recently moved to the area from upper Fairfield County, Connecticut. Having maintained my Volvo well, I was looking for an honest and reliable mechanic. After visiting Firestone in Vernon, I was immediately dissatisfied as they attempted to commit a fraud on me. Strong's Auto Care is without a doubt one of the best locations I've encountered since I've lived in South Windsor, and I highly recommend it. The level of customer service and hospitality is impeccable. I was taken care of from the beginning to the end by Rebecca. It is my intention to return to this location regularly to have my vehicles maintained. #SatisfieldCustomer ?

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Marshall Montana

I have used Strong's for about 20 years & they have always delivered exceptional service.They recently repaired my son's car - he had been to 2 different dealers who had just taken his money & not corrected any problems. Rich's team went over the vehicle, repaired it & on then a test drive, then found a little glitch that turned out to be a major issue. Most dealers would not take the time or care to be as thorough. They do a great job & are honest & straightforward.