Bottle Return CT 06615

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Shannon Police

It's really getting ridiculous at every returns center I've gone to. A lot of non Ct residents are hoisting up here. I'd been carrying 2 bags of bottles around in my car for two weeks. Because every time I went by one, the line was out the wazoo! This location was no different. The only difference was that I had the time this Saturday, and I wanted those bags out my car. I stood on line for at least an hour, along with many many others. A lot of whom had very few bags. But there were others with TRUCKLOADS of bottles. Literal uhaul trucks. The hour I stood there, we watched one guy unloading his truck the entire time. JUST UNLOADING! crazy! It's to the point that a lot of us were saying this is the last time we'll do this. I might have to agree. Have an express line. Or better yet, have a faculty just for those large bulk truckloads, so people like me with just a couple weeks worth of bottles can be in and out. People say oh go to the grocery store, but a lot of the street bottle collectors keep those held up. It's really ridiculous now. I'm going to try orange, CT facility. Hope the out of staters aren't going that far up. An hour for eight bucks refund is crazy work. Never again. I have one star because once we got to the door entrance they ushered us right to a machine. One guy took one of my bags and went in back. They didn't speak English well so we weren't sure what exactly was happening. But i guess it's how they speed things up by doing 2 bags at once. Also when I had my receipt I didn't know where to go, as busy as they were, a guy politely escorted me to the machine by the entrance door, and motioned for me to scan my receipt and wait for my refund to be disbursed out. I appreciated that, but was glad to be out of there.

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Dany Nelson

Truly miss the old location, it was quick and efficient. This new location is absolutely ridiculous. I don’t think I remember people coming in truck before and if they did, they line was still moving. They need new staff that’s fair and attentive. How are there 3 trucks able to load their bottles when there are 5 machines I’ve currently been standing with my bottle for about an hour. And it hasn’t moved in 20 mins. PLEASE DO BETTER!!!!!

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Chantal Serrant

I used to love this place. Now, there are too many people come from out of state to retun their bottles by the bulk, they need to have a special time slot just for them. Those who have 1 or 2 bags should not have to wait an hour and more just to drop off some bottles. If the were smart they would have "express days". It just ridiculous.