JP Motors LLC CT 06525

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Christopher Sewell

My 2001 Jaguar XJR 4.2L Supercharged suddenly died on me in Coventry in a store parking lot. Started, revved but stalled after 15 seconds. Been there, done that before. I've had 6 Jags and an Aston-Martin DB7. So I'm used to temperamental UK cars. It Had an ambient intake air TEMP sensor code, so I cleaned the MAF/TEMP SENSOR wire with a nappy. Put in more gas, I was at 1/8 tank. Jumped the battery, which was at 12.1 volts. Still stalled. Had it towed 58 miles to JP Motors at midnight. They have always been my Go-To shop for 10 years and have never failed me. I had a new MAF sensor coming in the next day which I put in in the lot. Still same. As Dirty Harry said, "A man's gotta know his limitations." I turned it over to them. A very thorough and detailed and documented diagnostic was done and showed it had two in tank fuel pumps. A secondary one for the supercharger. When starting, both pumps are energized. Then the supercharger pump drops off after 15 seconds. Thats when it stalled. Turn out that the main pump was bad as demonstrated by jumping the supercharger FUEL PUMP,, AFTER A THOROUGH WIRING AND RELAY CHECK. SOUP TO NUTS. and it ran Perfectly. PROBLEM IDENTIFIED: PUMP 1 DEFECTIVE. The rest of the job was perfect replacing both pumps. It was very involved and the tank is in back of the rear seat and has to come out thru the trunk. Granted it wasn't cheap but they matched their estimate. Initially, They called me to get authorization for further diagnostics which was as stated above, thorough and well documented and worth the $400. I've learned over 50 years that a real diagnostic is worth what you pay for it. Nothing is "Free." Thank you, Scooter and everyone else there who are always courteous and helpful. They have done brakes, engine, alignment, suspension for me on multiple cars and always back up their work.

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John C. Womer

We brought our 2018 Chrysler Pacifica Plug-In Hybrid van to J.P. Motors for a scheduled oil change/oil filter change, and to install 4 winter tires. The work was completed when promised, a done right the first time, and priced competitively. And the J.P. Motors staff was friendly and helpful as always.

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Elizabeth Ball

JP Motors was excellent. From start to finish, they treated me with respect-- only fixed what was necessary and got my nearly 20-year-old BMW to pass the emissions test!!! I cannot say enough positive things about JP and his team and I will be using them from here on out. I will also be telling all of my friends to go here. What a great experience.