AutoZone Auto Parts DE 19701

M

Mathew Wade

I've been to this store exactly twice. Both times I was given the wrong part. I went to return the part and watched for 30 minutes as an employee tried to complete a return, repeatedly putting in the same information, while the managers walked around and pretended not to notice. Finally, he managed to get a manager's attention who came over rude, aggressive, and equally incompetent- not listening to me or his employee and yelling in some garbled English. I was unable to return the unused part. I did a return at the Bel Air location and was done in minutes. I will never return to this store.

K

Kason Miller

Terrible customer service , I went in to swap out a battery that was under warranty and was told that they can’t do my warranty and that they can’t order my battery or give me credit towards another one. Literally told me that was a personal problem . I WILL NEVER GO TO THIS AUTOZONE EVER AGAIN. The front desk person , bald gentlemen with bad teeth , showed no concern for me and my elderly father and when I asked for the manager I was told he was and he wasn’t going to do nothing for me. I said ok thank you and left . I repeat DO NOT GO HERE THEY DONT CARE ABOUT YOU

J

John Townsend

Robert was a fantastic help with getting me a new windshield wiper and putting it on for me FREE of charge. I was expecting to pay like 5 bucks. Only 4 stars because I dont like putting 5 because it doesn't feel genuine to put 5.