The UPS Store NJ 07029

B

Brianna K

I’ve had consistently great experiences at this UPS Store. The staff is professional, friendly, and genuinely helpful, which makes every visit smooth and stress free. They take the time to explain options clearly and make sure everything is handled correctly, whether it’s shipping, returns, or printing. What stands out most is their attention to detail and efficiency. Packages are handled with care, transactions are quick, and the store is always clean and well organized. Even during busy times, the team remains patient and focused on providing excellent service. This is a reliable location with customer service that truly sets it apart. I highly recommend this UPS Store to anyone looking for dependable and professional service.

B

Bhushan Sonaje

Visited the UPS Store in Harrison to get a color print, which normally costs around 70 cents. Unfortunately, the self-service computer was not accepting credit cards due to technical issues. One of the employees assisted with the printout, but I was charged an additional service fee—ending up paying over $3 for what should have been a 70-cent print. Another surprising thing I noticed was that another customer was charged an extra $1 just to use cello/clear tape on a package. Many customers might forget to put cello/clear tape on package. While I understand the store is not obligated to provide free services, this is the first time I’ve seen such a policy at any UPS Store location. Perhaps the higher charges are specific to the Harrison area. There is plenty of free parking, but unless it’s urgent, I don’t plan to use this outlet again.

H

Haydee Liz Sun-Acosta

The team here is super efficient and always so kind. They handle everything quickly and make the whole process seamless every time I come in. Big shout out to Gio R. for his outstanding customer service. He went above and beyond and truly deserves a raise! Thank you all for making shipping so easy.